Keep track & analyze customer inquiries & user feedback with

The solution for your team to centrally track and analyze customer inquiries and feedback of all kind

That makes priorities for your company and products always clear and transparent

Requests collected in traggr

Channel your feedback inflow & make it evaluable

Welcome to an intuitive tool to collect and analyze customer inquiries and feedback across your team

Collect inquiries centralized

Collect customer feedback, feature requests and bug reports from all channels centralized in traggr

collect social media inquiries, mail requests, chats and calls with traggr

Everyone in your team has access and can create new requests or vote based on customer conversations. This makes everyone involved work hand in hand across departments.

This way you create a central database with which you can at all times keep the overview of your most important customer inquiries, suggestions and problems.

Analyze feedback and understanding priorities

Analyze your customer feedback and detect the common and most important requests - no matter by which channel they reached your company.

Illustrative chart for occurrences of a specific feedback

This allows you to understand trends and what's going on in every part of your business und lets you know your customers and users current priorities.

Empowerment for you and your team. With a data base that allows you to make data driven decisions together.

Collecting & Analyzing feedback in one product

The central point for collecting and evaluating all kinds of feedback from your customers and team members

Record customer feedback directly when it reaches your company

Collect feedback when you receive it from your customer. On the phone, when you are processing a ticket from your customer or while having a meeting with your customer. Directly select your customer and the assignment is made.

Collecting feedback is fast and easy - at your workplace or on the go on your smartphone!

How to add a new customer feedback

...or embed a Feedback Form in your product

Thanks to the simple integration with customization possibilities, a feedback form is quickly embedded in your product where you need it. You can also place feedback forms in several locations in your product and evaluate them separately by source.

A Feedback Form is embedded in your product in a few minutes!

See how it works
Embedded Feedback Form

...or collect feedback using QR Codes wherever you need it

Create a QR Code leading people scanning it to your customized feedback form so they can share their feedback with you right from their smartphone. Ideal for sticking QR Code feedback stickers on your restaurant table or places in your event location to collect digital feedback from your guests.

Creating a QR Code to collect feedback from your customers and users requires just a few clicks!

See how it works
QR Code for Feedback Collection

Track each case of a feedback whenever it reaches you

To know which topic is important for more customers, track feedback each time a customer mentions it. If there is already an existing feedback for that specific topic, traggr makes it easy to find and add the case to the existing topic with its included search and suggestion system.

Tracking new feedback or adding cases to existing feedbacks is equally fast and simple!

How to add a new case to an existing feedback

Make customer feedback transparent in your team so that everybody is on the same page

Alignment in your team is important so that everyone pulls together. The overview and transparency of all feedback that your team receives ensures that everyone in the team knows what the most important points of your customers are so everyone can do their best to implement customer requests.

Your team understands what the most important feedback from your customers is and can react immediately!

Transparent representation of customer feedback for the entire team

Feedback management quick & easy so that your feedback collection remains in good shape

Effective management options are built into traggr so that your feedback collection remains clear and up-to-date. This allows you to complete resolved topics, merge duplicate topics or delete feedback cases.

The management of your feedback is done quickly and easily with traggr so that it shows the current status of your feedback at any time.

Features to merge and complete feedback

Effective evaluation possibilities directly built in

Would you like to get a quick overview of the most important recent feedback or do you want to conduct an in-depth analysis of your feedback? The evaluation option is built into traggr so that you can quickly understand at any time which topics are really important.

In no time you will know what you and your team should focus on to keep your customers happy.

Analysis of the feedback

Features

traggr is a professional tool that still allows to track your first feedback in 30 seconds

Work on any platform

You can use traggr on any device. Directly in your browser, as desktop application and on your Android or iOS phone.

Easy to implement

traggr is ready whenever you are. You can start in only 30 seconds without having to bother about installations or servers.

Get started for free

Optimized for productivity

An intuitive UI with keyboard shortcuts makes traggr fun and fast to use, keeping your productivity high. This makes management tasks like merging two feedback topics or deleting single votes quickly done.

Work beyond department boundaries

Maybe you have a marketing team taking care of social media. And a customer care team that takes care of inbound calls. With traggr you still keep the overview what's going on.

Detect trends and analyze anomalies

Efficiently trace back effects to their root cause and recognize trends to align your team strategically.

Simply adaptive

traggr adjusts to your team. You can upload your own customer list as .csv-file and customize fields according to your needs.

Simple pricing

traggr is free for individuals and small teams and grows with you

Starter
€0
per user, per month

  • Collect customer feedback centralized
  • Collaborate with up to 10 teammates
  • Collect and evaluate feedback from an unlimited number of customers / users
  • Applications for Desktop, Android, iOS and usable in the browser
  • Work across department boundaries
  • Collect 500 feedbacks per month
  • Analyze feedback up to 3 months in the past
  • Store your customer list and link feedbacks to customers
  • Priority support

Use for free

Advanced
€2,99
per user, per month

  • Collect customer feedback centralized
  • Collaborate with unlimited teammates
  • Collect and evaluate feedback from an unlimited number of customers / users
  • Applications for Desktop, Android, iOS and usable in the browser
  • Work across department boundaries
  • Collect 2.000 feedbacks per month
  • Analyze feedback up to 1 year in the past
  • Store your customer list and link feedbacks to customers
  • Priority support

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